Last week, the Comcast call heard 'round the world struck a major chord with nearly everyone. We've all had that maddening phone call with a sales rep who just won't quit. What you might not realize is that as we're slamming our heads against our phones, they are too. It's not they won't stop, but that they can't stop—and they hate it just as much. Here's what life is like on the other end of the line.
An interesting read via Gizmodo
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